Work with us

JOIN THE TEAM

Nestled on High Street in the vibrant heart of Christchurch’s CBD, Head Over Heels is more than just a boutique shoe store. We’re a family owned and operated business, passionate about customer service and handcrafted shoes and accessories sourced from around the globe. We also run our rapidly growing website from this location, adding to the dynamic energy of our store.

We’re a small, close knit team that thrives on creativity, individuality, and a shared love for fashion, design, and, of course, a good flat white. If you value a collaborative work environment and enjoy bringing your own flair to everything you do, you might be just the person we’re looking for.

Full Time Retail Position (30 to 37 Hours)

We are seeking a motivated and passionate retail professional who brings energy, initiative, and a genuine drive to achieve. Someone who loves selling, thrives on building relationships, and takes pride in delivering customer service that consistently goes above and beyond. This is more than just a sales role. As a small business, you’ll have the opportunity to contribute across different areas of the business, including merchandising, social media, and our website. We value curiosity, ideas, and people who want to grow with the business over time.

Strong operational capability will set you apart. You’ll be confident problem solving, comfortable working across systems such as Shopify and Lightspeed, and capable with spreadsheets and day to day store operations.

The Role

As a Sales Assistant at Head Over Heels, you’ll focus on delivering a memorable in store experience while also having the chance to contribute to other parts of the business such as visual merchandising, our website, and social media. You’ll work closely with the store manager and be part of a team that values fresh ideas and genuine enthusiasm.

What We Are Looking For

• Genuinely passionate about people and delivering customer service that exceeds expectations

• Love selling and building strong, loyal client relationships

• Bring initiative, motivation, and a strong work ethic

• Care about being part of a small business and contributing to its success

• Take a give and take approach and value being part of a close knit team

• Are self motivated and stay engaged without needing constant direction

• Bring consistent energy and enthusiasm to your role

• Are keen to learn, grow, and develop both personally and professionally

• Take pride in your work and hold yourself to a high standard

• Are reliable, accountable, and lead by example

• Enjoy being busy and making things happen

• Have a genuine love of fashion and premium product

What We Offer

• The opportunity to grow and develop within a well established, family owned business

• A supportive, close knit team culture with high standards and strong leadership

• Genuine involvement in different areas of the business beyond sales

• Ongoing training in premium brands, product knowledge, and selling skills

• Staff discounts and other team benefits

• A role where initiative is valued and strong performance is recognised

Availability Required

• Sunday to Wednesday, and Thursdays when needed

• Flexibility around school hours for the right candidate

If this sounds like you, we’d love to hear from you. To apply, please email your CV and Cover Letter to harmony@headoverheels.co.nz and greta@headoverheels.co.nz, or visit us in store. We would also love to hear a bit about you and why you would like to work with us.

Join us on our journey and become part of the Head Over Heels family.