ABOUT PRE-ORDER

Our Head over Heels stock is sourced from all around the world so our sizes and styles are often limited.

We offer some of our new season collections to our customers on pre-order.

By offering pre-order in-store and online it enables you to purchase a new season item before it arrives to our stores.

As soon as the pre-order items are delivered to us we immediately package your products and send them to the address you supply us with when placing your order.All products purchased through our pre-order service must be paid for in full.

The delivery times for each item will depend on release of each collection from the Designer. We provide only an estimated time for delivery based on information given to us by our suppliers.

We are not able to ever guarantee or specify delivery dates.

We will notify you immediately by email and refund the purchase price of pre-ordered items if stock from our suppliers become cancelled or limited within production.
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